According to ElevenLabs (@elevenlabsio), conversational AI agents allow businesses to gather customer feedback from around the world at any time, significantly optimizing the customer interview process. In their detailed case study, ElevenLabs explains how deploying their AI-powered agents led to continuous, automated customer interactions, reducing manual workload and increasing the volume and diversity of customer insights collected. The implementation enabled teams to analyze global feedback at scale, delivering actionable intelligence for product development and customer support improvements. This showcases a practical business opportunity for companies seeking efficient ways to scale customer engagement and leverage AI for real-time market understanding (source: ElevenLabs blog, Jan 13, 2026).

According to ElevenLabs (@elevenlabsio), the company is launching its largest in-person, worldwide hackathon focused on developing advanced conversational AI agents. Out of over 4,000 applicants, only 1,300 were selected to participate across 33 global cities, where teams have just three hours to innovate and build next-generation conversational agents (source: https://twitter.com/elevenlabsio/status/1998852605733122378). This large-scale event highlights a growing trend towards rapid prototyping and collaborative AI development, offering significant business opportunities for startups and enterprises investing in conversational AI technologies. The hackathon format is designed to accelerate the creation of practical, market-ready AI solutions, positioning conversational agents as a key area for commercial expansion in the AI industry.

According to ElevenLabs (@elevenlabsio), the company collaborated with Salesforce at Dreamforce 2025 to discuss advancements in conversational agents and announced that ElevenLabs' AI voice technology now powers the voice of Agentforce, Salesforce’s conversational AI platform. This integration demonstrates a significant step in deploying natural, human-like voice interfaces for enterprise customer service, improving user engagement and efficiency. The partnership highlights the growing trend of leveraging advanced AI voice synthesis in large-scale business applications to deliver more personalized and interactive customer experiences (Source: ElevenLabs, Twitter, Oct 15, 2025).